On May 6, 2026, Warehouse One Clothing Ltd. (Warehouse One and Bootlegger) commenced proceedings under the Companies’ Creditors Arrangement Act (“CCAA”).
Gift cards, returns and exchanges will be honoured through May 13, 2026.
After May 13, 2026 all sales are final.

Returns & Exchanges

Return Policy

Return Policy


All Sales final as of 5/15/26. Limited to stock on hand. Discounts cannot be applied to previously purchased merchandise. Some exclusions may apply. Store Closing discounts, online or in store, cannot be combined with any other coupons, or promotions.



Track My Order

Once your order has been processed by our warehouse, you will receive a Shipping Confirmation email with a tracking number so you can follow its shipping progress. For easy access to your tracking number, we encourage customers to hold onto the shipping confirmation email you receive from us.


Orders shipped to personal or business addresses are sent via Canada Post.


If you require assistance with locating your tracking number or tracking your package, please contact Customer Service at 1-844-445-5566 or email us at customerservice@bootlegger.com.

Shipping

The estimated arrival time of your order is based on the first business day after your shipping confirmation has been emailed and does not include processing times. Our current processing time is 1-3 days.


Ship To Home


Shipping time does not include order processing time. Orders will be processed in 1-3 business days from the date that they are placed. Please note that shipping times are estimated and vary based on destination. Allow extra time for shipping to remote locations.



Please see the shipping tables for timeline details and rates. Shipping time does not include order processing time. Orders will be processed in 1-3 business days from the date that they are placed. Please note that shipping times are estimated and vary based on destination. Allow extra time for shipping to remote locations. 


Bootlegger is not responsible for delivery delays due to increased order volume or delays due to inclement weather. 


Once your order has shipped, you will receive a confirmation email which includes a tracking number. Shipping outside of Canada is not available at this time. 

EXPEDITED (GROUND) SHIPPING ($9.95 flat rate)- estimated shipping time *allowing 1-3 days processing

Province # of Business Days
MB, SK 1-2 days (7 for remote areas)
AB, BC, ON 2-3 days (14 days for remote areas)
QC 3-4 days
NS, NB, PE 4-5 days (14 days for remote areas)
NL 4-5 days (14 days for remote areas)
YT, NT, NU 7 days

Ship to Store

Ship to Store is temporarily unavailable. We apologize for any inconvenience this has caused.

Still Having Problems?

If you're having any problems with your order, contact us. Please note that we will make every effort to respond to your call within 2 business days. Our normal operating hours (CST) are:


  • Mon -Fri 9:00 AM - 5:00 PM
  • Holidays-Closed

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