Contact Us

If you have questions or comments about online or in-store shopping, we are here to help. Please fill out the form below.

If you do not receive an automated response with case number within 24 hours, your email has not reached us.  Please email us directly at

Please note that our Customer Service team is currently receiving high volumes of customer requests. We are making every effort to respond to inquiries within 5-7 business days.

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Customer Service
1.800.808.2668 (BOOT)

Please note due to high volume customer service is currently not answering live calls and forwarding all calls to voicemail. Messages will be answered in the order they are received and responded to in 5 – 7 business days.

Our normal operating hours are:
Monday to Friday, 9am - 9pm CST
Saturday and statutory holidays from 10am - 6pm CST

Home Office
1530 Gamble Place
Winnipeg, MB R3T 1N6
Phone: 1.204.885.4200