Contact Us

If you have questions or comments about online or in-store shopping, we are here to help. Please fill out the form below.

If you do not receive an automated response with case number within 24 hours, your email has not reached us.  Please email us directly at customerservice@bootlegger.com

WE APOLOGIZE FOR THE DELAY

Customer Service is currently experiencing higher than normal volume of inquiries. Messages are returned in the order they are received. We are working to return your call or email as quickly as possible, and we thank you for your understanding.

EMAIL CONTACT IS PREFERRED

Our service agents are working from home as a result of COVID-19 precautionary social distancing and safety measures. As such, email is a preferred method of contact (customerservice@bootlegger.com).

CURRENT SHIP TO STORE ORDERS

If you have a question about a Ship to Store order you’ve placed, please know that our Customer Service team is working to reach out to you individually to review your options.

* Required
Sorry your message has exceeded the limit of 1024 characters

YOU MAY ALSO REACH US AT:

Customer Service
1.800.808.2668 (BOOT)
customerservice@bootlegger.com

Please note that we will make every effort to respond to your call within two business days.

Our normal operating hours are:
Monday – Saturday: 9AM – 5PM (CST)

Home Office
Unit 250-6651 Fraserwood Place
Richmond, BC V6W 1J3
Canada
Phone: 1.604.276.8400
Fax: 1.604.276.8516