Our stores have re-opened across Canada. We recognize this has only been possible due to the efforts of all our communities and healthcare workers. Our heartfelt thanks to everyone.
Our #1 priority continues to be the health and well being of everyone. We’re following all the Federal and Provincial guidelines and implemented several measures to ensure your safety in our stores.
Thank you for your patience and willingness as we have all adjusted to new ways of shopping. Nothing matters more than the relationships we’ve built for almost 50 years, our gratitude for being such an important part of the Bootlegger family.
Your Bootlegger Team
We’ve loved seeing familiar faces and shopping with you again. We will continue to work hard to keep both you and our associates safe.
When you come in, you’ll notice that some things are different:
- Reduced store hours (please call your local Bootlegger store for more information)
- Associates will be wearing masks
- Enhanced cleaning & disinfecting practices
To remain compliant with these guidelines, we are asking our customers to help us ensure a safe shopping environment for everyone by:
- Using the supplied hand sanitizer when entering & exiting our store
- Practicing physical distancing and keeping 6 feet between yourself and other customers or store associates
- Considering low contact payment options like credit or debit tap (to help, we’ve increased our tap limit to $250)
If you are experiencing any symptoms, if you’ve travelled recently, or if you’ve been exposed to someone who has COVID-19, we ask that you please refrain from entering our stores.
Thank you for your support and your patience as we begin to work through this new way of serving you while keeping each other safe.
All the Bootlegger styles you love (plus web exclusives) are available through bootlegger.com, and we hope you’ll continue to shop with us this way. Until further notice, we will be offering free ground shipping to home on orders over $80.
We’ve needed to make some changes (like setting up agents to work from home), but we’re here for you. You can reach our Customer Service team anytime at email@example.com and we will try our best to respond within 2 business days.
This is a brand new world for all of us, and some of these new procedures and ways of shopping will feel different at first. Delays may occur in store, in our distribution centre, and through Customer Service channels as we work to help as many customers as quickly and as safely as possible. Our promise to you is that we’ll do our best to keep delivering great service and a fun & friendly experience with our brand. Thank you for your patience and willingness to learn new things with us.