Security

Privacy Policy

At Comark Inc. ("Comark") we value our customers and respect their privacy rights and concerns. This is the Internet Privacy Policy for Comark and the Comark Divisions – Bootlegger, cleo and Ricki's, in which we explain our purposes and policies for the collection, use, and disclosure of personal information.

The Information We Collect

Comark collects information by various methods including information actively provided by its customers through our stores, websites and point of sale systems, for the following purposes: to contact you to subscribe to e-mail newsletters, customer surveys, send you marketing material, enter contests, provide general feedback and apply for employment. In addition, we collect information when processing sales, refunds and exchanges on-line. Where required under law, we ask you for your express consent and inform you as to why we are collecting this information at the time you provide it. Sometimes your consent can be implied (for example, non-sensitive information knowingly supplied by you to our website).

The types of personal information we may collect include your name, address, phone number, email contact information, and purchasing information. In the case of information that you provide to us in response to career postings, we treat this information separately as "employee personal information" and in accordance with applicable law.

How We Use This Information

We collect personal information to establish and maintain responsible commercial relationships with our customers, to manage and develop our business and operations and to meet legal and regulatory requirements. Some examples, in addition to the other purposes set out under "The Information We Collect", include collecting and using personal information to contact you for marketing surveys to improve our customer offerings, and for soliciting customer service feedback to improve our ability to serve your needs.

On-line merchandise sales, refunds and exchanges:

You will be asked to provide your payment information, address, and phone number to complete sales and delivery transactions or, in the case of refunds your original packing slip, for audit and fraud prevention purposes.

Who We Share This Information With

Your personal information may be shared with our third party service providers for the processing of such information, and amongst Bootlegger, cleo and Ricki's as these are "shared concept" stores. This would be done only for the purposes identified above. We do not share marketing and personal information with other third party companies.

Security

Comark limits access to your information to those who need to use it for the purposes described above. All Comark Associates sign a more detailed Privacy Policy on hire and annually thereafter. We protect your information with security tools appropriate for the nature of the information. We keep this information only for as long as is required to fulfill its purpose or to meet our other legal requirements.

On-line purchases:

Secure Sockets Layer ("SSL") technology is used to protect the security of your credit card information as it is transmitted. SSL is the industry standard for secure commerce transactions. It is designed to prevent your personal information from being read by someone else as it travels across the Internet. All of your personal information is encrypted, including credit card number, name and address.

Accessing Information

You may access and review your personal information contained in Comark's files by requesting to do so in writing to:

The Privacy Officer – Comark
6789 Millcreek Drive
Mississauga, ON
L5N 5M4

For information collected by our divisions, please make your request in writing to:

Attention: Privacy Representative
C/O the Human Resources Department

Bootlegger
4460 Jacombs Rd.
Richmond, BC
V6V 2C5

cleo
6789 Millcreek Dr.
Mississauga, ON.
L5N 5M4

Ricki's
1670 Inkster Blvd.
Winnipeg, MB
R2X 2W8

If your information has changed or is incorrect, we will make appropriate corrections or delete it as you request. We may charge an appropriate administrative fee for accessing your information, in accordance with applicable law.

Cookies

Cookies are used by Comark for the convenience of our users. Cookies automatically authenticate the user. A user can access the Comark and Divisional websites with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information or asked for other preferences on multiple occasions. Comark also uses cookies to track user's visits and uses the information to improve the user's experience.

Links

The Comark Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General

Comark may amend this policy from time to time. If such amendments affect how we use or disclose personal information already held by our company in a material way, Comark will obtain consent.

Contact Us

For more information on Comark and/or regarding our privacy practices, please contact us at the addresses set out above.

JavaScript / Cookies

JavaScript

To make the most of your shopping experience on Bootlegger.com you must have JavaScript enabled in your web. Below are some instructions for current browser types and versions.

Internet Explorer 6.0 and higher for Windows

  1. Click the Tools menu. (For Internet Explorer 7.0, click on the Tools button).
  2. Click Internet Options to open the Internet Options dialog box.
  3. Click the Security tab.
  4. Click the Internet symbol (a globe).
  5. Click the Custom Level button to open the Security Settings dialog box.
  6. In the Settings list, scroll down to Scripting.
  7. Under Active Scripting, click Enable so that a dot appears next to it.
    (If you are unsure about the other Security Settings, please check with your Network Administrator).
  8. Click OK to close the Security Settings dialog box.
  9. Click Yes in the Warning! Message box.
  10. Click OK to close the Internet Options dialog box.

Netscape 7 and higher for Windows

  1. Click Edit; then click Preferences.
  2. Click on Advanced left arrow to expand menu.
  3. Click on Scripts & Plugins.
  4. Under Enable JavaScript for, check Enable Navigator.
  5. Click the OK button.

Firefox 1.5 and higher for Windows

  1. On the Tools menu, click Options.
  2. Click on the Content icon.
  3. Check the box next to Enable JavaScript.
  4. Click OK.

Safari 2.0 and higher for Mac

  1. Click Safari; then click Preferences.
  2. Click the Security icon.
  3. Under Web Content, check Enable JavaScript.
  4. Close the window.

Firefox 1.0 and higher for Mac

  1. Click on Firefox.
  2. Click on Preferences.
  3. Click on Web Features.
  4. Check Enable JavaScript.
  5. Click OK.

Cookies

Cookies are used by Comark for the convenience of our users. Cookies automatically authenticate the user. A user can access the Comark and Divisional websites with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information or asked for other preferences on multiple occasions. Comark also uses cookies to track user's visits and uses the information to improve the user's experience.

Enabling Cookies

Enabling Cookies on your web browser is also important to be able to use all the features and for shopping on Bootlegger.com. Below is a list of common web browser and the steps to enable their party cookies.

Internet Explorer Versions 6 & 7

  1. From the Internet Explorer Tools menu, click Internet Options.
  2. On the Internet Options window, click on the Privacy Tab.
  3. On the Privacy tab, click the Edit button (in IE6) or Sites button (in IE7) to open the Per Site Privacy Actions window.
  4. Add Bootlegger.ca (Make sure "Always Allow" is checked.)
  5. Click on OK.

Safari

  1. From the Safari menu, click Preferences.
  2. From the Security dialog box, from Accept Cookies, click to select Always.
  3. Click Close.